Orlando Police Department

The Administrative Services Bureau is composed of the Support Services Division, the Communications Division and the Professional Standards Division. 

The Support Services Division consists of several sections vital to the success of the Orlando Police Department, including Records, Property and Evidence, quartermaster, Report Review Information, Criminal Intake and Witness Management.

Property and Evidence: Stolen property, with the exception of money or contraband that has been seized as evidence, shall be returned to its rightful owner as soon as possible.  This is provided that there is no uncertainty as to who the rightful owner is and there is no law enforcement reason for retaining the property. If you have been notified that your stolen property has been recovered, please contact our Property and Evidence Section during business hours at 407.246.2445.

The Communications Division manages calls requesting response from police, fire and emergency medical services. Employees receive a minimum of 232 hours of training and are certified by the Department of Health as a Public Safety Telecommunicator. Calls for police service are handled by our specially-trained police dispatchers.

The Professional Standards Division consists of the Internal Affairs Section, Training, Recruiting Unit, Accreditation and Inspections Section, the Fiscal Management Section and the Strategic Planning and Grants Section. 

Chief’s Staff is composed of a Chief of Staff and the Criminal Justice Section.

Chief of Staff reports directly to the Chief of Police and is responsible for managing Internal Affairs, Recruiting and Media Relations.

The Criminal Justice Section includes the Police Legal Advisors’ and the City Prosecutor’s office. OPD legal advisors provide legal guidance on search warrants, contracts and labor and employment issues. Additionally, legal advisors handle civil forfeiture cases which may lead to the seizure of vehicles and money to be used for crime prevention. Please note: The Police Legal Advisor’s Office does not represent or give legal advice to the citizens of Orlando.

The Investigative Services Bureau is consists of the Criminal Investigation Division and the Special Enforcement Division.

The Criminal Investigation Division includes Violent Crimes Section, Crime Center and Forensic Section and Property Section. Violent Crimes focuses on crimes from assaults, robberies, stalking and domestic violence, sexual violence, homicide and missing persons.  Our Crime Center and Forensic Section employs technology to analyze crime patterns and uses highly trained personnel to identify and collect both physical and digital evidence.  Property Section works cases where personal and commercial property is damaged or stolen, or where identity theft and fraud is used to commit crime. 

The Special Enforcement Division consists of specialized units who conduct investigations and operations to control illegal drug, violent criminal activity and fugitive apprehension throughout the city. This division also collaborates with other local, state, and federal law enforcement agencies on task forces, such as the Central Florida High Intensity Drug Trafficking Area (HIDTA) task force and the Metropolitan Bureau of Investigation (MBI). They also work closely with the Criminal Nuisance Abatement board, which hears complaints of public nuisances on properties where there are drug or prostitution-related offenses.

The Media Relations (PIO) Office serves as the liaison between the Orlando Police Department and the members of the media, both local, national and international. The PIO office handles a variety of media inquiries and facilitates media’s public records requests regarding law enforcement matters for the City of Orlando.  

The Orlando Police Department is committed to informing the community and members of the news media of critical public safety matters handled by the department.

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Contact Us

Office hours:
Monday - Friday
8 a.m. - 5 p.m.

Phone: 407.246.2401

Email: opdpio@orlando.gov

Public Records Request

Requests for incident reports, body worn camera video, cad reports, and any other documents for police-related incidents the department is handling, please submit a public records request via records.orlando.gov.

Media Inquiries Before/After Business Hours

If you are in need of information regarding an active call, please contact the Communications Center at 321.235.5300 and they will dispatch a Watch Commander to provide you initial information. For follow up on the inquiries, please email opdpio@orlando.gov and we will respond during business hours. 

The Patrol Services Bureau consists of the City’s first responders for all law enforcement aspects. From calls for service to community functions, these men and women serve with courage, pride and commitment. There are more than 400 Sworn and Professional Staff assigned to the Bureau comprising the East, West and North Patrol Divisions. This is the largest bureau within the Orlando Police Department. It serves more than 270,000 residents and millions of millions of tourists who come to visit our city every year by responding to more than 400,000 calls for service per year.

The West Patrol Division also includes the International Drive Unit in the tourist corridor. The East Patrol Division also includes the non-sworn Community Service Officer (CSO) Unit who perform non-emergency law enforcement duties, including but not limited to responding to non-violent criminal incidents and traffic crashes. The Central Patrol Division also includes several specialized bike units in our urban and business districts.

The Patrol Services Bureau strives to build trust between the police department and the citizens we serve.

The Special Services Bureau includes the International Airport Division, Community Relations Division and the Special Operations Division.

The International Airport Division consists of the Administration Units (Investigations and Training and Special Projects) and airport patrol squads.

The Community Relations Division includes the Community Involvement Section, School Resource Officer Section, Neighborhood Watch and the Volunteer Program.

The Special Operations Division includes the Traffic Enforcement Section (Motors, Traffic Homicide and School Crossing Guard Units) and the Special Patrol Section (Mounted Patrol Unit, K-9 Unit, Extra Duty Employment, Aviation Tactical Officers and Vehicles for Hire).

Extra Duty Employment provides temporary police services to private businesses, organizations or individuals for a fee. The police services can be requested for security and/or traffic concerns by calling 407.246.3915.