Celebrating 150 years of The City Beautiful

Water Reclamation Division

The Water Reclamation Division collects and treats approximately 45 million gallons per day of wastewater through a system of gravity and force mains, lift stations, and water reclamation facilities. The treated (or reclaimed) water is then used for a variety of beneficial uses, such as irrigation. Our division meets all state and federal standards for the processing and reclamation of sanitary sewage and biosolids handling and disposal.

Water Reclamation Services

Request a Sewer Bill Credit

Did you fill your swimming pool or have a water leak and need your wastewater charges credited? You can request a credit from the city for the sewer portion of your OUC water charges.

Request a Tour of our Water Reclamation Facility

The city offers group tours of our Education Center and Water Reclamation Facility at Conserv II to teach residents about the waste water treatment process.

Apply for a Private Sewer System Certificate

Facilities in Orlando that own or operate a private sanitary sewer system, or have a private sanitary sewer lift station on site, need to apply for the Private Sewer System Management Program.

Request a Sanitary Sewer Overflow Report

Do you need information about a wastewater incident? The Water Reclamation Department maintains records of all sanitary sewer overflows in the city.

Report Sanitary Overflow or Stopped Sewer

Call 407.246.3824 or 407.246.2213 immediately to report sewer issues.

Submit an FDEP Wastewater Permit Application or Clearance Form

Do you need to submit a Florida Department of Environmental Protection Wastewater Permit Application or Clearance Form for the City of Orlando to sign? You must submit documentation for all public and private domestic wastewater collection/transmission system construction projects.

Apply for an Oil and Grease Management Program Certificate

The city's Oil and Grease Management Program aims to reduce the amount of fats, oil and grease that enter the sewer collection system.

Get Reclaimed Water

The City of Orlando offers reclaimed water to offset the use of potable water and be more environmentally friendly.

Contact Us

Phone

407.246.2213

Location

Water Reclamation Division

5100 LB McLeod Road

Orlando, FL

32811

View Map

Hours

Observed Holidays

Leadership Contact

Christopher Andres, Division Manager

christopher.andres@orlando.gov

407-246-3510

Charles Shultz, Assistant Division Manager
charles.shultz@orlando.gov
407.246.2658

Daron Johnson, Assistant Division Manager
daron.johnson@orlando.gov
407.246.2273

Chancey W. Springstead, Compliance and Public Awareness Manager
chancey.springstead@orlando.gov
407.246.3086

Kimberlie Schionning, Public Outreach Coordinator
kimberlie.schionning@orlando.gov
407.246.2657

Jaime Birmingham, Business Manager
jaime.birmingham@orlando.gov
407.246.2129

Mark Sees, Wetlands Manager
mark.sees@orlando.gov
407.568.1706

Steve Howe, Industrial Wastewater Pretreatment

steven.howe@orlando.gov

407.246.4041

Leobert Dixon, Lift Station Manager

leobert.dixon@orlando.gov

407.246.2219

Kevin Layne, System Evaluation and Maintenance Manager
kevin.layne@orlando.gov
407.246.2152

Ready

Water Reclamation Division

Water Reclamation Services

Request a Sewer Bill Credit

Request a Tour of our Water Reclamation Facility

Apply for a Private Sewer System Certificate

Request a Sanitary Sewer Overflow Report

Report Sanitary Overflow or Stopped Sewer

Submit an FDEP Wastewater Permit Application or Clearance Form

Apply for an Oil and Grease Management Program Certificate

Get Reclaimed Water

Water Reclamation Programs

Grease Management Program

Private Sewer System Management Program

Industrial Waste Pretreatment

Hurricane Tips From Water Reclamation

Contact Us

Phone

Location

Hours

Leadership Contact

Water Reclamation Division

Water Reclamation Services

Request a Sewer Bill Credit

Request a Tour of our Water Reclamation Facility

Apply for a Private Sewer System Certificate

Request a Sanitary Sewer Overflow Report

Report Sanitary Overflow or Stopped Sewer

Submit an FDEP Wastewater Permit Application or Clearance Form

Apply for an Oil and Grease Management Program Certificate

Get Reclaimed Water

Water Reclamation Programs

Grease Management Program

Private Sewer System Management Program

Industrial Waste Pretreatment

Hurricane Tips From Water Reclamation

Contact Us

Phone

Location

Hours

Leadership Contact

Related Information