1. Application
A. The City of Orlando uses the internet to communicate official City of Orlando government information to visitors and citizens about the city and its services, and to provide internet access in public venues during events. The City’s internet services are comprised of computer systems, data networks and applications, administered by a combination of City resources, business partners, and contracted external service providers.
B. The City’s internet services are administered in a manner that reasonably safeguards the information in secure databases. Any information related to these services, stored for any purpose, is safeguarded through commercially reasonable electronic, physical, contractual, and administrative procedures to protect and secure it.
C. The City of Orlando may collect or receive information about the identity and activity of persons who use its internet services. Technical data created or modified relative to initiating access, using, or terminating access to City internet services may be collected automatically. Specific information identifying persons accessing City internet services may be collected voluntarily.
2. Method of Operation
A. The City of Orlando may use the information collected from persons using its internet services in the following ways:
i. To personalize the internet user’s experience and deliver the type of content and product offerings requested
ii. To provide service in responding to internet customer service requests
iii. To quickly and confidentially process online transactions
iv. To administer online contests, promotions, surveys or other site features
v. To register and determine access to events, public programs, selective benefits and sponsored opportunities provided by the City of Orlando
vi. To personalize delivery of requested information, promotional materials, program updates, operational logistics, products and services, related to City of Orlando services and activities and those of its affiliated entities and business partners
vii. To measure utilization, capacity, and performance associated with internet services provided in public venues during events
B. The City of Orlando will not intentionally post, sell, rent or trade personally identifiable information collected from persons using City internet services without providing them with sufficient notice, except as described below.
C. Information regarding use of City internet services that does not contain personally identifiable information may be provided to other parties for marketing, advertising, resolving technical issues, or other lawful purposes.
D. The City reserves the right to share collected information with business partners and contracted external service providers who assist in providing City internet services, conducting City business, or providing other services on behalf of the City. In addition, the City reserves the right to share collected information with affiliated entities and business partners for joint marketing efforts, or for our affiliated entities’ and business partners’ own marketing purposes and other lawful business purposes.
E. The City further reserves the right to release personally identifiable information when such release is appropriate to comply with the law, enforce City policies, or protect the rights, property, or safety of its citizens, visitors, or other persons. The Florida Public Records Act requires the disclosure of all public records unless a particular record is specifically exempt under the Florida Public Records Act or other applicable law.
F. This Internet Privacy Policy applies only to information received by the City of Orlando collected via City of Orlando internet services, and not to information collected by other means, or by external service providers and not received by the City.
G. Under no circumstances shall the City of Orlando be held responsible or liable, directly or indirectly, for any loss or damages caused, or alleged to have been caused, by use of or reliance on any content, goods or services available via the City’s internet services, including those provided by its business partners or external service providers, or as a result of use of any information third parties collect or provide.
H. City internet services may include links to independent organizations operating under separate and independent privacy policies. The City of Orlando assumes no responsibility or liability for the activities of these linked organizations with regard to content, function, or the collection of personally identifiable information.
I. City of Orlando internet services include active hyperlinks to statements of procedure in reference to this Internet Privacy Policy.
J. By using City internet services, persons acknowledge sufficient notice, and declare their consent, regarding all terms and conditions expressed in this Internet Privacy Policy.
K. The City reserves the right to update or amend this document at any time. The amended terms and conditions shall automatically be effective the day of their updated posting. Your continued use of the City’s internet services after the effective date of any posted change constitutes your acceptance of the amended Privacy Policy.
3. Acceptance
Any person accepting use of City internet service(s), thereby acknowledges and accepts this City of Orlando Internet Privacy Policy.
Accessibility Design Guidelines – Website
- Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.
- No information is exclusively conveyed using color. This doesn’t mean that colors are not used to organize information; instead it means there are also other, non-color dependent ways of doing this.
- We have attempted specifically to comply with Section 508 referring to website accessibility standards.